Merchant decision question
A Nepal merchant is comparing two wallet or payment-gateway routes and needs a practical provider-contact checklist before choosing who to approach first.
When eSewa Merchant Services may fit
Prioritize when eSewa wallet acceptance, merchant payments, and the eSewa developer/contact route are central to the Nepal checkout plan.
When Khalti Payment Gateway may fit
Prioritize when Khalti's gateway documentation, merchant support route, and intended checkout workflow need first validation.
What to verify before integration
- What entity, local bank account, tax, and KYB documents are required for merchant onboarding?
- Which wallet, gateway, API, hosted checkout, payment-link, refund, and reconciliation flows are supported?
- Are the required webhooks, test environment, plugins, and production credentials available before launch?
- What fees, settlement timing, payout currency, reserves, and support commitments will be provided in writing?
- How are failed payments, customer disputes, and operational escalations handled?
Pricing and settlement note
Published pricing is suitable for initial screening only. Actual pricing can vary by country, industry, volume, settlement currency, integration model, and contract terms. Confirm the official pricing page or a provider quote before going live.
Do not treat country coverage or brand support as proof that a specific merchant entity, industry, payout currency, or settlement workflow is available.
Public sources to verify
Review notes
- No rates, settlement timing, eligibility, or approval claims.
- Wallet acceptance, gateway access, and settlement operations must be validated for the exact merchant.
- Published docs or email routes do not guarantee onboarding.
Questions merchants ask
Should we choose eSewa Merchant Services or Khalti Payment Gateway in Nepal?
Use the comparison to prepare verification questions. The answer depends on customer behavior, merchant entity, industry, provider route, risk review, pricing, settlement, refunds, disputes, and support.
Does this page confirm merchant eligibility?
No. Merchant eligibility must be confirmed with the PSP, acquirer, wallet operator, bank, scheme, or platform route before integration.
Are fees or settlement timing guaranteed here?
Published pricing is suitable for initial screening only. Actual pricing can vary by country, industry, volume, settlement currency, integration model, and contract terms. Confirm the official pricing page or a provider quote before going live.