Merchant decision question
A Sri Lanka merchant is deciding whether to begin with a bank internet-payment-gateway conversation or an independent payment provider route.
When Commercial Bank IPG (Sri Lanka) may fit
Prioritize when bank acquiring, IPG onboarding, card/QR acceptance, and a bank relationship are primary decision factors.
When DirectPay may fit
Prioritize when the merchant wants to validate DirectPay's payment-provider workflow, contact route, and integration fit before opening a bank-led IPG process.
What to verify before integration
- What local entity, bank account, merchant category, and compliance documents are required?
- Which IPG, card, QR, API, wallet, payment-link, refund, and reconciliation workflows are supported for this merchant?
- How are chargebacks, failed payments, customer support, settlement reporting, and production incidents handled?
- What fees, settlement timing, payout currency, reserves, and contractual obligations will be confirmed in writing?
- What implementation support is available before and after go-live?
Pricing and settlement note
Published pricing is suitable for initial screening only. Actual pricing can vary by country, industry, volume, settlement currency, integration model, and contract terms. Confirm the official pricing page or a provider quote before going live.
Do not treat country coverage or brand support as proof that a specific merchant entity, industry, payout currency, or settlement workflow is available.
Public sources to verify
Review notes
- No rates, settlement timing, eligibility, or approval claims.
- Bank-led IPG and independent provider routes can have different onboarding, support, and settlement requirements.
- Validate exact Sri Lanka payment methods and commercial terms directly.
Questions merchants ask
Should we choose Commercial Bank IPG (Sri Lanka) or DirectPay in Sri Lanka?
Use the comparison to prepare verification questions. The answer depends on customer behavior, merchant entity, industry, provider route, risk review, pricing, settlement, refunds, disputes, and support.
Does this page confirm merchant eligibility?
No. Merchant eligibility must be confirmed with the PSP, acquirer, wallet operator, bank, scheme, or platform route before integration.
Are fees or settlement timing guaranteed here?
Published pricing is suitable for initial screening only. Actual pricing can vary by country, industry, volume, settlement currency, integration model, and contract terms. Confirm the official pricing page or a provider quote before going live.