Merchant decision question
Use this when PromptPay QR is central but the merchant needs to decide between direct/bank merchant route and gateway access.
When PromptPay Merchant Route may fit
Choose PromptPay Merchant Route if bank-led QR acceptance is the required path and merchant eligibility is confirmed.
When Omise (Opn) may fit
Choose Omise (Opn) if a gateway route for PromptPay plus other checkout methods is operationally simpler after confirmation.
What to verify before integration
- Confirm local entity, local bank account, KYB documents, supported merchant categories, and foreign merchant eligibility with each provider.
- Ask for supported checkout flows, refunds, chargebacks, reconciliation exports, webhooks, plugins, and production support commitments.
- Confirm settlement timing, payout currency, FX handling, reserves, tax invoices, and all contract fees in writing before launch.
- Validate the exact payment methods needed for the market instead of assuming country coverage equals method coverage.
Pricing and settlement note
Published pricing is suitable for initial screening only. Actual pricing can vary by country, industry, volume, settlement currency, integration model, and contract terms. Confirm the official pricing page or a provider quote before going live.
Do not treat country coverage or brand support as proof that a specific merchant entity, industry, payout currency, or settlement workflow is available.
Public sources to verify
Questions merchants ask
Should we choose PromptPay Merchant Route or Omise (Opn) in Thailand?
Use the comparison to prepare verification questions. The answer depends on customer behavior, merchant entity, industry, provider route, risk review, pricing, settlement, refunds, disputes, and support.
Does this page confirm merchant eligibility?
No. Merchant eligibility must be confirmed with the PSP, acquirer, wallet operator, bank, scheme, or platform route before integration.
Are fees or settlement timing guaranteed here?
Published pricing is suitable for initial screening only. Actual pricing can vary by country, industry, volume, settlement currency, integration model, and contract terms. Confirm the official pricing page or a provider quote before going live.