PromptPay vs TrueMoney Wallet in Thailand

Merchant decision question

Should a Thailand merchant prioritize PromptPay bank/QR payment or TrueMoney wallet acceptance?

When PromptPay may fit

Choose PromptPay if bank or QR payment collection is the primary local-method question.

When TrueMoney Wallet may fit

Choose TrueMoney Wallet if the merchant wants to evaluate wallet checkout and its merchant acceptance path.

What to verify before integration

Confirm local entity, local bank account, KYB documents, supported merchant categories, and foreign merchant eligibility with each provider.
Ask for supported checkout flows, refunds, chargebacks, reconciliation exports, webhooks, plugins, and production support commitments.
Confirm settlement timing, payout currency, FX handling, reserves, tax invoices, and all contract fees in writing before launch.
Validate the exact payment methods needed for the market instead of assuming country coverage equals method coverage.

Pricing and settlement note

Published pricing is suitable for initial screening only. Actual pricing can vary by country, industry, volume, settlement currency, integration model, and contract terms. Confirm the official pricing page or a provider quote before going live.

Do not treat country coverage or brand support as proof that a specific merchant entity, industry, payout currency, or settlement workflow is available.

Public sources to verify

Questions merchants ask

Should we choose PromptPay or TrueMoney Wallet in Thailand?

Use the comparison to prepare verification questions. The answer depends on customer behavior, merchant entity, industry, provider route, risk review, pricing, settlement, refunds, disputes, and support.

Does this page confirm merchant eligibility?

No. Merchant eligibility must be confirmed with the PSP, acquirer, wallet operator, bank, scheme, or platform route before integration.

Are fees or settlement timing guaranteed here?