TrueMoney
Leading e-wallet in Thailand (Ant Group invested)
Payment comparison
TrueMoney vs PromptPay
TrueMoney and PromptPay should be compared by market fit, merchant eligibility, checkout flow, settlement, pricing caveats, and operational support. Compare the practical merchant questions before asking providers for pricing or integration access.
PromptPay
Central bank real-time transfer with over 80 million users.
Comparison table
Use this table to structure due diligence. Public information is only an initial screening layer.
| Question | TrueMoney | PromptPay |
|---|---|---|
| Role | payment_provider | payment_channel |
| Markets | Thailand etc. | Thailand |
| Payment methods | Third-party payment / Acquiring | Instant payment, Bank transfer, regional |
| Merchant fit | Thailand individual / Micro-merchant | Both |
| Entity requirement | No (Thailand / Southeast Asia) | No |
| Settlement | T+1 | Real-time / T+0 |
| Pricing signal | Published pricing is suitable for screening only; confirm official pricing or a written provider quote before integration. | Published pricing is suitable for screening only; confirm official pricing or a written provider quote before integration. |
Merchant checklist
- Start with the country where your customers pay, not only with the provider brand.
- Confirm whether each option is a customer-facing method, PSP, gateway, acquirer, wallet operator, card network, or aggregator.
- Ask for written answers on onboarding, restricted industries, refunds, disputes, reserves, settlement timing, payout currency, and support.
- Published pricing is suitable for initial screening only. Actual pricing can vary by country, industry, volume, settlement currency, integration model, and contract terms. Confirm the official pricing page or a provider quote before going live.
Questions merchants ask
Should I choose TrueMoney or PromptPay?
It depends on your target country, merchant entity, industry, checkout flow, required payment methods, settlement currency, support expectations, and risk review. Use this page to prepare provider questions rather than as a final recommendation.
Can a cross-border merchant use TrueMoney or PromptPay?
Possibly, but eligibility must be confirmed with the PSP, acquirer, wallet operator, bank, or platform route for the target country.
Are TrueMoney and PromptPay fees fixed?
Published pricing is suitable for initial screening only. Actual pricing can vary by country, industry, volume, settlement currency, integration model, and contract terms. Confirm the official pricing page or a provider quote before going live.