Country-by-country verification
- Confirm whether the provider supports the merchant entity, industry, country combination, currency, and transaction model.
- Separate United States, Canada, and Mexico card acquiring from bank debit, wallet, installment, and local alternative methods.
- Ask for written pricing, reserve, payout currency, tax document, settlement reporting, refund, and chargeback details.
- Verify ACH, bank debit, account-to-account, mandate, return, reversal, and customer authorization responsibilities where relevant.
- Check 3DS, fraud tools, risk review, restricted categories, account monitoring, and evidence submission workflows.
- Confirm platform, marketplace, seller onboarding, payout, negative balance, and tax reporting requirements if applicable.
- Review reconciliation exports, webhook events, failed-payment handling, outage support, and escalation ownership before launch.
Risk notes
- A United States setup should not be assumed to cover Canada or Mexico without separate provider confirmation.
- Bank debit and ACH-style flows can involve returns, mandates, reversals, and customer authorization duties that differ from cards.
- Mexico may require LATAM-style local method diligence even when grouped with North America.
- Platform and payout use cases can add submerchant review, tax, negative-balance, and reconciliation responsibilities.
- Do not present support or information pages as sales contacts unless the provider explicitly identifies them that way.
- Pricing, reserve, tax, payout, fraud, and dispute details need written confirmation for the exact merchant profile.
No public sales email?
Regional coverage pages and API documentation are screening inputs. They do not prove merchant approval, pricing, settlement timing, or production access for your business.